Privacy Policy

Last updated: August 16, 2026

CallCoverAI provides AI phone agents that answer calls on behalf of businesses. This policy explains what we collect, why, and what we do with it. It covers this website, our demo phone line, and the agents we run for customers.

1. Calls to our demo line

The number published on this site — (669) 303-8652 — is a demonstration line answered by an AI agent. When you call it:

• We do not record or store audio of the call.
• We do store a written transcript and a short summary of the conversation, the calling phone number, and the time and length of the call.
• If you give the agent details such as a name or a callback number, those are stored with the transcript.

We keep demo call data to test and improve the product. Do not share sensitive personal information with the demo line — it is a demonstration, not a real intake service for any business.

2. Calls answered for our customers

When we answer calls for a business, that business decides what is collected and is the controller of that data. We process it on their behalf: transcripts, summaries, messages, and caller contact details are stored so the business can act on them, and delivered to the business by email or text.

Audio recording is off by default. Where a customer turns it on, they are responsible for providing whatever notice or consent the caller's state requires — several US states, including California, require all parties to consent to recording.

3. The contact form on this site

If you submit the form, we collect the name, business name, email, phone number, and message you enter, plus which campaign link brought you here. We use it only to reply to you and to follow up about our service. We do not sell it, and we do not share it with anyone outside the providers listed below.

4. Website analytics

We count page views, clicks on our phone number, audio plays, and form submissions using our own server logs. We set no cookies and use no third-party analytics or advertising trackers. These records include the requested page and a campaign label, and standard web server information such as IP address and browser user agent.

5. Service providers

We rely on a small number of processors to run the service:

• Twilio — telephone connectivity for inbound calls and text message delivery.
• OpenAI — speech recognition and the language model that powers the agent's conversation.
• Zoho Mail — delivery of notification and reply emails.

Call audio passes through these providers in order to work at all. We do not sell personal information to anyone, and we do not use caller data to train third-party models beyond what is necessary to answer the call.

6. How long we keep it

Demo call transcripts and contact form submissions are kept for up to 24 months, then deleted. Data we process for a customer is kept for as long as they remain a customer, and deleted within 30 days of their account closing, unless they ask us to delete it sooner.

7. Your choices

You can ask us what we hold about you, ask for a copy, ask us to correct it, or ask us to delete it. If you called our demo line, tell us the phone number you called from and roughly when, so we can find the record. Reach us through the contact form on our homepage or by calling (669) 303-8652, and we will respond within 30 days.

If a business used our agent to answer your call and you want that data removed, contact that business directly — they control it, and we will support their request.

8. Children

Our service is sold to businesses and is not directed at children under 13. We do not knowingly collect their information.

9. Changes

If we change this policy we will update the date at the top of this page. Material changes affecting existing customers will be sent to them by email.